Do you deliver across Syria?
Yes. We deliver across Syria through shipping companies. In Damascus and Rural Damascus, local delivery companies may also be used.
Is delivery free?
No. Delivery is paid, and the cost depends on the destination, order size and delivery method.
Do you install scent diffusers?
Installation or setup may be arranged depending on the diffuser and location. Our team will confirm availability and cost.
How can I report a manufacturing defect?
Contact us within 48 to 72 hours of receiving the order. The product will be inspected, and replacement is approved when a manufacturing defect is confirmed.
How long is the warranty?
The warranty period for devices is one month from the date of receipt and covers confirmed manufacturing defects.
Which aroma oil size should I choose?
The best size depends on diffuser capacity and usage. Our team can help you choose between 100ml and 500ml options.
How do I book a diffuser solution?
Use the Book an Order form and provide your name, email, phone number and preferred diffuser. Our team will contact you to confirm the details.